Here we will know 16 important KPIs from various functions, that can help decision-makers -
16 KPIs for Manufacturing
16 KPIs for Operations
16 KPIs for Operations
16 KPIs for Recruitment
16 KPIs for the Supply Chain
16 KPIs for Procurement
16 KPIs for Transportation
16 KPIs for IT
16 KPIs for Engineering
16 KPIs for Finance
16 KPIs for Accounts
16 KPIs for Legal
16 KPIs for Sales
16 KPIs for Marketing
16 KPIs for Purchase
16 KPIs for Management
16 KPIs for C-Level
16 KPIs for Audit
16 KPIs for Construction
16 KPIs for Profit & Loss
16 KPIs for Administration
16 KPIs for Business Development
16 KPIs for Consulting
16 KPIs for Education
16 KPIs for Healthcare
16 KPIs for Quality Assurance
16 KPIs for Product Management
16 KPIs for Inventory
16 KPIs for Research
16 KPIs for Customer Relations and Feedback
16 KPIs for Market Research
16 KPIs for Pharma
16 KPIs for E-commerce
16 KPIs for Retail Store
KPIs to know insights into Manufacturing
Overall Equipment Effectiveness (OEE) - measures the efficiency of manufacturing equipment.
Cycle Time - measures the time it takes to produce a single unit of a product.
Defect Rate - measures the number of defective products produced during a production cycle.
Yield - measures the percentage of products that pass quality control inspections.
Inventory Turnover - measures how quickly inventory is sold or used in production.
Lead Time - measures the time it takes to complete a customer order from start to finish.
Capacity Utilization - measures how much of a manufacturing facility's capacity is being utilized.
Cost per Unit - measures the cost of producing a single unit of a product.
Downtime - measures the amount of time that production is stopped due to equipment failure or maintenance.
Mean Time Between Failures (MTBF) - measures the average time between equipment failures.
Mean Time to Repair (MTTR) - measures the average time it takes to repair equipment.
Throughput - measures the amount of product produced over a specific period.
Setup Time - measures the time it takes to prepare equipment for production.
Production Schedule Adherence - measures the ability to adhere to production schedules.
Employee Utilization - measures the productivity of manufacturing personnel.
Energy Consumption - measures the amount of energy used in the manufacturing process.
KPIs to know insights into Operations
On-Time Delivery - measures the percentage of orders delivered on or before the promised delivery date.
Order Lead Time - measures the time it takes to fulfill an order from the time it was received until it is shipped or delivered.
Customer Satisfaction - measures the level of satisfaction customers have with products or services.
Return Rate - measures the percentage of products that are returned by customers.
Inventory Accuracy - measures the accuracy of inventory levels in the system compared to physical inventory.
Capacity Utilization - measures the extent to which available resources are being used.
Operating Cost - measures the cost of operating the business.
Employee Productivity - measures the productivity of employees.
Equipment Efficiency - measures the efficiency of equipment in the operations.
Work-In-Progress (WIP) - measures the amount of unfinished work in progress.
On-Time Production - measures the percentage of products manufactured on or before the scheduled production time.
Machine Downtime - measures the amount of time machines are down for repairs or maintenance.
Order Accuracy - measures the percentage of orders that are fulfilled correctly.
Lead Time Variance - measures the variance between the expected and actual lead times for fulfilling orders.
Overall Productivity - measures the overall efficiency of operations.
Waste Reduction - measures the amount of waste generated during the manufacturing process.
KPIs to know insights into HR
Employee Turnover Rate - measures the rate at which employees leave the organization.
Time to Fill - measures the time it takes to fill a vacant position.
Employee Engagement - measures the level of employee engagement and commitment to the organization.
Absenteeism Rate - measures the rate at which employees are absent from work.
Training and Development - measure the effectiveness of training and development programs.
HR-to-Employee Ratio - measures the ratio of HR staff to employees.
Cost per Hire - measures the cost of recruiting and hiring employees.
Performance Management - measures the effectiveness of performance management programs.
Diversity and Inclusion - measures the level of diversity and inclusion within the organization.
Average Employee Tenure - measures the average length of time employees stay with the organization.
Time to Productivity - measures the time it takes for new hires to reach full productivity.
Employee Satisfaction - measures the level of employee satisfaction with the organization.
Employee Referral Rate - measures the percentage of new hires referred by existing employees.
Health and Safety - measure the effectiveness of health and safety programs.
HR Compliance - measures the organization's compliance with HR regulations and policies.
Workforce Planning - measures the effectiveness of workforce planning and management strategies.
KPIs to know insights into Recruitment
Time to Fill - measures the time it takes to fill a job vacancy from the date the job was opened until an offer is accepted.
Cost per Hire - measures the cost of recruiting and hiring employees, including advertising costs, recruiter fees, and other expenses.
Quality of Hire - measures the quality of new hires based on their job performance, retention rates, and other factors.
Offer Acceptance Rate - measures the percentage of job offers that are accepted.
Applicant Source - measures the effectiveness of different sources of job applicants, such as job boards, employee referrals, and social media.
Applicant Tracking - measures the effectiveness of the recruitment process by tracking the number of applicants and their progress through the recruitment process.
Diversity - measures the diversity of job applicants and hires.
Candidate Experience - measures the satisfaction of job candidates with the recruitment process.
Interview-to-Offer Ratio - measures the ratio of job interviews to job offers.
Time to Hire - measures the time it takes to hire a new employee from the time the job opening was created.
Hiring Manager Satisfaction - measures the satisfaction of hiring managers with the recruitment process.
Referral Rate - measures the percentage of hires that are referred by existing employees.
New Hire Failure Rate - measures the percentage of new hires who do not complete their probationary period or leave the organization within a certain period.
Recruiter Productivity - measures the number of hires made per recruiter or the time it takes for recruiters to fill vacancies.
Recruiting Costs vs. Revenue - measures the cost of recruiting against the revenue generated by new hires.
Candidate Dropout Rate - measures the number of candidates who withdraw from the recruitment process before completion.
KPIs to know insights into the Supply Chain
Order Cycle Time - measures the time taken from when an order is placed to when it is delivered to the customer.
Order Fill Rate - measures the percentage of customer orders that are fulfilled completely and on time.
On-Time Delivery - measures the percentage of customer orders that are delivered on or before the promised delivery date.
Perfect Order Rate - measures the percentage of orders that are delivered without errors, including wrong products, damaged goods, and late deliveries.
Inventory Accuracy - measures the accuracy of inventory records in the warehouse and throughout the supply chain.
Inventory Turnover - measures the number of times inventory is sold and replaced in a given period.
Stockout Rate - measures the percentage of time a product is out of stock and unavailable to customers.
Supply Chain Cost as Percentage of Sales - measures the cost of the supply chain as a percentage of total sales.
Supplier Delivery Performance - measures the percentage of supplier orders that are delivered on or before the promised delivery date.
Supplier Quality - measures the quality of goods and services received from suppliers.
Lead Time - measures the time taken to receive goods or services from suppliers.
Transportation Costs - measures the cost of transporting goods and materials throughout the supply chain.
Production Downtime - measures the amount of time production is stopped due to issues in the supply chain.
Capacity Utilization - measures the percentage of production capacity that is utilized.
Manufacturing Cycle Time - measures the time taken to manufacture a product from raw materials to finished goods.
Customer Returns - measures the percentage of products returned by customers due to defects, damages, or other issues.
KPIs to know insights into Procurement
Cost Savings: Measuring the amount of money saved through procurement activities.
Supplier Performance: Evaluating the performance of suppliers in terms of quality, delivery, and service.
Contract Compliance: Ensuring that suppliers adhere to the terms and conditions of contracts.
Lead Time: Measuring the time it takes to deliver goods or services.
Spend Analysis: Analyzing procurement spending to identify cost-saving opportunities.
Purchase Order Accuracy: Measuring the accuracy of purchase orders to avoid errors and discrepancies.
Supplier Diversity: Evaluating the diversity of suppliers to promote equality and inclusion.
Inventory Turnover: Measuring the rate at which inventory is sold and restocked.
Procurement Cycle Time: Measuring the time it takes to complete the procurement process.
Payment Terms: Ensuring that suppliers are paid on time and by agreed-upon terms.
Cost of Goods Sold: Measuring the cost of goods sold to determine profitability.
Contract Renewal: Tracking contract renewal dates to avoid lapses in supply.
Supply Chain Risk: Assessing and mitigating risks associated with suppliers and the supply chain.
Purchase Requisition: Measuring the efficiency of purchase requisition processes.
Savings Tracking: Tracking cost savings to measure the effectiveness of procurement activities.
Supplier Relationship: Developing and maintaining positive relationships with suppliers to ensure long-term success.
KPIs to know insights into Transportation
Transit Time: Measuring the time it takes for goods to be transported from origin to destination.
On-time Delivery: Ensuring that goods are delivered on time as per the agreed-upon schedule.
Freight Cost per Unit: Calculating the cost of freight per unit of goods transported.
Fuel Efficiency: Measuring the fuel efficiency of vehicles to reduce fuel costs and carbon emissions.
Vehicle Utilization: Maximizing the use of vehicles to reduce transportation costs.
Carrier Performance: Evaluating the performance of carriers in terms of quality, reliability, and service.
Shipment Tracking: Providing visibility into the location and status of shipments in transit.
Freight Damage: Measuring the extent of damage to goods during transit.
Routing Compliance: Ensuring that shipments are routed as per the agreed-upon schedule and route.
Last Mile Delivery: Ensuring timely and efficient delivery of goods to the final destination.
Capacity Utilization: Maximizing the use of available transportation capacity to reduce costs.
Inventory Carrying Cost: Measuring the cost of carrying inventory in transit or storage.
Delivery Accuracy: Ensuring that goods are delivered to the correct location and recipient.
Compliance with Regulations: Ensuring compliance with local, national, and international transportation regulations.
Shipment Consolidation: Consolidating shipments to reduce transportation costs and carbon emissions.
Carbon Footprint: Measuring the environmental impact of transportation activities to reduce carbon emissions.
KPIs to know insights into IT
Uptime: Measuring the availability of IT systems and infrastructure.
Mean Time to Repair (MTTR): Measuring the time it takes to repair IT systems after a failure.
Mean Time Between Failures (MTBF): Measuring the average time between system failures.
Incident Management: Managing and resolving IT incidents to minimize downtime and disruption.
Response Time: Measuring the time it takes for IT systems to respond to user requests.
User Satisfaction: Measuring user satisfaction with IT services and support.
Service Level Agreements (SLAs): Monitoring and enforcing SLAs to ensure that IT services meet agreed-upon standards.
Change Management: Managing changes to IT systems and infrastructure to minimize risk and disruption.
Capacity Planning: Planning and managing IT resources to meet current and future demands.
Security Compliance: Ensuring that IT systems and infrastructure comply with security regulations and standards.
Network Latency: Measuring the time it takes for data to travel across a network.
Backup and Recovery: Ensuring that IT systems and data are backed up and recoverable in the event of a disaster or failure.
IT Budget Performance: Measuring the performance of IT spending against budget.
Application Performance: Monitoring the performance of IT applications to ensure optimal user experience.
Vendor Management: Managing relationships with IT vendors to ensure quality and cost-effectiveness.
IT Strategy Alignment: Ensuring that IT activities and investments are aligned with business goals and objectives.
KPIs to know insights into Engineering
Design Efficiency: Measuring the efficiency of the design process in terms of time and resources.
Quality Assurance: Ensuring that products and services meet quality standards and customer requirements.
Productivity: Measuring the output of engineering activities in terms of time and resources.
Innovation: Measuring the level of innovation in engineering activities to promote competitiveness and growth.
Project Management: Managing engineering projects to ensure timely and cost-effective delivery.
Cost Management: Managing engineering costs to ensure profitability and cost-effectiveness.
Time to Market: Measuring the time it takes to bring products and services to market.
Resource Allocation: Managing and allocating engineering resources to optimize productivity and efficiency.
Risk Management: Identifying and managing risks associated with engineering activities.
Sustainability: Ensuring that engineering activities are sustainable and environmentally responsible.
Regulatory Compliance: Ensuring compliance with regulatory requirements and standards.
Asset Management: Managing and maintaining engineering assets to ensure optimal performance and lifespan.
Safety and Health: Ensuring a safe and healthy working environment for engineering activities.
Customer Satisfaction: Measuring customer satisfaction with engineering products and services.
Training and Development: Providing training and development opportunities for engineering staff to enhance skills and knowledge.
Intellectual Property: Protecting and managing intellectual property associated with engineering activities.
KPIs to know insights into Finance
Revenue Growth: Measuring the growth of revenue over time to evaluate the financial performance of the organization.
Profit Margins: Measuring the profit margins of the organization to assess profitability and cost-effectiveness.
Return on Investment (ROI): Measuring the return on investment to evaluate the financial viability of investments.
Cash Flow: Measuring the inflow and outflow of cash to manage liquidity and financial stability.
Accounts Receivable Turnover: Measuring the efficiency of collecting payments from customers.
Accounts Payable Turnover: Measuring the efficiency of paying vendors and suppliers.
Debt-to-Equity Ratio: Evaluating the organization's financial leverage by comparing debt to equity.
Current Ratio: Measuring the organization's ability to pay its debts in the short term.
Gross Margin: Measuring the profitability of products or services after accounting for the cost of goods sold.
Operating Expense Ratio: Measuring the efficiency of managing operating expenses.
Return on Assets (ROA): Measuring the efficiency of using assets to generate profit.
Return on Equity (ROE): Measuring the efficiency of using shareholder equity to generate profit.
Earnings per Share (EPS): Measuring the profit earned per share of stock outstanding.
Working Capital: Measuring the organization's ability to meet its short-term financial obligations.
Inventory Turnover: Measuring the efficiency of managing inventory.
Financial Forecasting: Forecasting future financial performance to support decision-making and strategic planning.
KPIs to know insights into Accounts
Accounts Payable Turnover: Measuring the efficiency of paying vendors and suppliers.
Accounts Receivable Turnover: Measuring the efficiency of collecting payments from customers.
Days Sales Outstanding (DSO): Measuring the average number of days it takes to collect payment from customers.
Days Payable Outstanding (DPO): Measuring the average number of days it takes to pay vendors and suppliers.
Working Capital: Measuring the organization's ability to meet its short-term financial obligations.
Cash Conversion Cycle (CCC): Measuring the time it takes to convert inventory and receivables into cash.
Debt-to-Equity Ratio: Evaluating the organization's financial leverage by comparing debt to equity.
Current Ratio: Measuring the organization's ability to pay its debts in the short term.
Gross Profit Margin: Measuring the profitability of products or services after accounting for the cost of goods sold.
Net Profit Margin: Measuring the profitability of the organization after accounting for all expenses.
Return on Equity (ROE): Measuring the efficiency of using shareholder equity to generate profit.
Return on Assets (ROA): Measuring the efficiency of using assets to generate profit.
Earnings per Share (EPS): Measuring the profit earned per share of stock outstanding.
Price to Earnings (P/E) Ratio: Measuring the market value of a company's shares relative to its earnings per share.
Dividend Yield: Measuring the return on investment for shareholders through dividends.
Financial Forecasting: Forecasting future financial performance to support decision-making and strategic planning.
KPIs to know insights into Legal
Litigation Costs: Measuring the costs associated with legal disputes and litigation.
Contract Management: Managing contracts to ensure compliance and minimize legal risk.
Regulatory Compliance: Ensuring compliance with laws, regulations, and industry standards.
Intellectual Property Management: Managing and protecting the organization's intellectual property.
Employee Relations: Ensuring compliance with employment laws and managing employee relations.
Ethics and Compliance: Ensuring ethical behavior and compliance with codes of conduct and policies.
Risk Management: Identifying and managing legal risks associated with business activities.
Data Protection and Privacy: Ensuring compliance with data protection and privacy laws.
Corporate Governance: Ensuring compliance with laws and regulations governing the management and control of the organization.
Anti-Bribery and Corruption: Ensuring compliance with laws and regulations related to bribery and corruption.
Cybersecurity: Ensuring compliance with laws and regulations related to cybersecurity and data breaches.
Environmental Compliance: Ensuring compliance with laws and regulations related to environmental protection.
Health and Safety: Ensuring compliance with laws and regulations related to health and safety in the workplace.
Supply Chain Compliance: Ensuring compliance with laws and regulations related to supply chain management.
Dispute Resolution: Managing disputes and conflicts with stakeholders.
Legal Budgeting: Planning and managing legal budgets to optimize resources and costs.
KPIs to know insights into Sales
Revenue Growth: Measuring the growth of revenue over time to evaluate the financial performance of the organization.
Customer Acquisition Cost (CAC): Measuring the cost of acquiring a new customer to evaluate the effectiveness of sales and marketing efforts.
Customer Retention: Measuring the percentage of customers that continue to use the organization's products or services over time.
Sales Conversion Rate: Measuring the percentage of leads that convert into sales to evaluate the effectiveness of sales strategies.
Sales Pipeline: Tracking the progress of sales opportunities through the sales pipeline to optimize sales performance.
Average Order Value (AOV): Measuring the average value of each sale to evaluate the effectiveness of sales strategies.
Sales by Product/Service: Measuring the sales of each product or service to identify areas for improvement.
Sales by Channel: Measuring the sales through each channel to optimize distribution strategies.
Sales by Territory: Measuring the sales in each territory to optimize sales performance.
Gross Margin: Measuring the profitability of products or services after accounting for the cost of goods sold.
Sales per Employee: Measuring the productivity of sales employees to optimize staffing levels and sales strategies.
Sales Forecasting: Forecasting future sales to support decision-making and strategic planning.
Sales Growth by Market Segment: Measuring the growth of sales in each market segment to identify areas for improvement.
Market Share: Measuring the percentage of the market that the organization's products or services capture.
Lead Response Time: Measuring the time it takes to respond to leads to optimize sales performance.
Customer Satisfaction: Measuring customer satisfaction to evaluate the effectiveness of sales and customer service efforts.
KPIs to know insights into Marketing
Return on Investment (ROI): Measuring the return on marketing investment to evaluate the effectiveness of marketing strategies.
Customer Lifetime Value (CLV): Measuring the value of a customer over the entire customer lifecycle to evaluate the effectiveness of marketing strategies.
Cost per Acquisition (CPA): Measuring the cost of acquiring a new customer to evaluate the effectiveness of marketing strategies.
Conversion Rate: Measuring the percentage of leads that convert into customers to evaluate the effectiveness of marketing strategies.
Lead Generation: Measuring the number of leads generated to evaluate the effectiveness of marketing strategies.
Brand Awareness: Measuring the awareness of the organization's brand among target audiences.
Website Traffic: Measuring the number of visitors to the organization's website to evaluate the effectiveness of digital marketing strategies.
Search Engine Rankings: Measuring the organization's rankings in search engine results in pages to evaluate the effectiveness of SEO strategies.
Social Media Engagement: Measuring the level of engagement with the organization's social media content to evaluate the effectiveness of social media marketing strategies.
Email Marketing Metrics: Measuring the performance of email marketing campaigns to evaluate the effectiveness of email marketing strategies.
Content Marketing Metrics: Measuring the performance of content marketing efforts to evaluate the effectiveness of content marketing strategies.
Influencer Marketing Metrics: Measuring the performance of influencer marketing campaigns to evaluate the effectiveness of influencer marketing strategies.
Customer Satisfaction: Measuring customer satisfaction to evaluate the effectiveness of marketing and customer service efforts.
Market Share: Measuring the percentage of the market that the organization's products or services capture to evaluate the effectiveness of marketing strategies.
Net Promoter Score (NPS): Measuring the willingness of customers to recommend the organization to others to evaluate the effectiveness of marketing and customer service efforts.
Marketing Budgeting: Planning and managing marketing budgets to optimize resources and costs.
KPIs to know insights into Purchase
Cost Savings: Measuring the amount of savings achieved through procurement activities to evaluate the effectiveness of purchasing strategies.
Purchase Order Cycle Time: Measuring the time it takes to process a purchase order to optimize procurement processes.
Supplier Performance: Measuring the performance of suppliers to optimize supplier relationships and reduce risk.
Purchase Order Accuracy: Measuring the accuracy of purchase orders to reduce errors and improve procurement efficiency.
Purchase Order Processing Cost: Measuring the cost of processing purchase orders to optimize procurement processes.
Purchase Requisition to Order Time: Measuring the time it takes to convert a purchase requisition into a purchase order to optimize procurement processes.
Contract Compliance: Measuring the extent to which suppliers comply with contract terms to reduce risk.
Supplier Diversity: Measuring the percentage of purchases made from diverse suppliers to support diversity and inclusion initiatives.
Purchase Order Lead Time: Measuring the time it takes to receive goods or services after placing a purchase order to optimize procurement processes.
Purchase Order Volume: Measuring the number of purchase orders processed to optimize procurement processes.
Purchasing Budget Variance: Measuring the variance between actual purchasing costs and budgeted costs to control spending.
Purchase Order Cycle Cost: Measuring the total cost of processing a purchase order to optimize procurement processes.
Supplier On-Time Delivery: Measuring the percentage of orders delivered on time by suppliers to optimize supplier relationships and reduce risk.
Purchase Order Approval Time: Measuring the time it takes to approve a purchase order to optimize procurement processes.
Purchase Order Status: Tracking the status of purchase orders to optimize procurement processes.
Purchase Requisition Volume: Measuring the number of purchase requisitions received to optimize procurement processes.
KPIs to know insights into Management
Revenue Growth: Measuring the increase in revenue over some time to evaluate the organization's overall performance.
Profit Margin: Measuring the percentage of profit generated by sales to evaluate the organization's profitability.
Return on Investment (ROI): Measuring the return on investment to evaluate the effectiveness of investments and projects.
Cash Flow: Measuring the inflow and outflow of cash to evaluate the organization's financial health.
Customer Satisfaction: Measuring customer satisfaction to evaluate the effectiveness of customer service and customer relationship management.
Employee Satisfaction: Measuring employee satisfaction to evaluate the effectiveness of human resource management and employee engagement.
Employee Turnover Rate: Measuring the percentage of employees who leave the organization to evaluate the effectiveness of human resource management and employee engagement.
Employee Productivity: Measuring the amount of work completed by employees to evaluate the effectiveness of human resource management and employee engagement.
Sales Growth: Measuring the increase in sales over some time to evaluate the effectiveness of sales strategies.
Customer Acquisition Cost (CAC): Measuring the cost of acquiring a new customer to evaluate the effectiveness of sales and marketing strategies.
Sales Pipeline: Tracking the progress of leads through the sales process to evaluate the effectiveness of sales strategies.
Market Share: Measuring the percentage of the market that the organization's products or services capture to evaluate the effectiveness of marketing and sales strategies.
Net Promoter Score (NPS): Measuring the willingness of customers to recommend the organization to others to evaluate the effectiveness of customer service and customer relationship management.
Project Management Performance: Measuring the success of projects against established metrics to evaluate the effectiveness of project management.
Employee Training and Development: Measuring the effectiveness of employee training and development programs to evaluate the organization's investment in human resources.
Innovation: Measuring the organization's ability to innovate and bring new products or services to market to evaluate its competitiveness.
KPIs to know insights into C-Level
Revenue Growth: Measuring the increase in revenue over some time to evaluate the organization's overall performance.
Profit Margin: Measuring the percentage of profit generated by sales to evaluate the organization's profitability.
Return on Investment (ROI): Measuring the return on investment to evaluate the effectiveness of investments and projects.
Cash Flow: Measuring the inflow and outflow of cash to evaluate the organization's financial health.
Customer Acquisition Cost (CAC): Measuring the cost of acquiring a new customer to evaluate the effectiveness of sales and marketing strategies.
Customer Lifetime Value (CLV): Measuring the total value of a customer over their lifetime to evaluate the effectiveness of customer relationship management.
Net Promoter Score (NPS): Measuring the willingness of customers to recommend the organization to others to evaluate the effectiveness of customer service and customer relationship management.
Employee Engagement: Measuring employee satisfaction and commitment to the organization to evaluate the effectiveness of human resource management.
Employee Turnover Rate: Measuring the percentage of employees who leave the organization to evaluate the effectiveness of human resource management and employee engagement.
Innovation: Measuring the organization's ability to innovate and bring new products or services to market to evaluate its competitiveness.
Market Share: Measuring the percentage of the market that the organization's products or services capture to evaluate the effectiveness of marketing and sales strategies.
Brand Awareness: Measuring the level of recognition and awareness of the organization's brand to evaluate the effectiveness of marketing strategies.
Employee Productivity: Measuring the amount of work completed by employees to evaluate the effectiveness of human resource management and employee engagement.
Project Management Performance: Measuring the success of projects against established metrics to evaluate the effectiveness of project management.
Cybersecurity Risk: Measuring the organization's exposure to cybersecurity risks to evaluate the effectiveness of cybersecurity strategies.
Regulatory Compliance: Measuring the organization's compliance with relevant regulations and standards to evaluate the effectiveness of risk management strategies.
KPIs to know insights into Audit
Audit Cycle Time: Measuring the time taken to complete an audit to evaluate the efficiency of the audit process.
Audit Quality: Measuring the quality of audit findings and recommendations to evaluate the effectiveness of the audit process.
Audit Coverage: Measuring the scope of audit coverage to evaluate the effectiveness of the audit process.
Audit Resource Utilization: Measuring the utilization of audit resources such as time and staff to evaluate the efficiency of the audit process.
Audit Plan Adherence: Measuring adherence to the audit plan to evaluate the effectiveness of the audit process.
Audit Follow-Up: Measuring the follow-up on audit recommendations to evaluate the effectiveness of the audit process.
Compliance Rate: Measuring the organization's compliance with regulations, standards, and policies to evaluate the effectiveness of risk management.
Risk Management Effectiveness: Measuring the effectiveness of the organization's risk management strategies to evaluate the effectiveness of risk management.
Control Environment: Measuring the effectiveness of the organization's control environment to evaluate the effectiveness of risk management.
Fraud Detection: Measuring the effectiveness of fraud detection mechanisms to evaluate the effectiveness of risk management.
Internal Audit Function Performance: Measuring the performance of the internal audit function to evaluate its effectiveness.
External Audit Findings: Measuring the findings and recommendations of external auditors to evaluate the effectiveness of the organization's financial reporting and internal controls.
Compliance Cost: Measuring the cost of compliance with regulations and standards to evaluate the efficiency of compliance processes.
Materiality Threshold: Measuring the threshold for the materiality of financial reporting to evaluate the effectiveness of financial reporting.
Audit Committee Oversight: Measuring the effectiveness of the audit committee's oversight of the audit process to evaluate its effectiveness.
Regulatory Enforcement Actions: Measuring the frequency and severity of regulatory enforcement actions to evaluate the effectiveness of risk management strategies.
KPIs to know insights into Construction
Project Cost Variance: Measuring the difference between actual project costs and planned project costs to evaluate the effectiveness of cost management.
Schedule Variance: Measuring the difference between the actual project schedule and the planned project schedule to evaluate the effectiveness of schedule management.
Earned Value: Measuring the value of work completed against the planned value of work to evaluate the effectiveness of project management.
Safety Incidents: Measuring the number and severity of safety incidents to evaluate the effectiveness of safety management.
Rework: Measuring the amount of rework required on a project to evaluate the effectiveness of project management.
Productivity: Measuring the amount of work completed per unit of time to evaluate the effectiveness of project management and resource management.
Client Satisfaction: Measuring the level of satisfaction of clients to evaluate the effectiveness of customer relationship management.
Subcontractor Performance: Measuring the performance of subcontractors to evaluate the effectiveness of subcontractor management.
Change Order Management: Measuring the effectiveness of change order management to evaluate the effectiveness of project management.
Permitting Process: Measuring the efficiency of the permitting process to evaluate the effectiveness of project management.
Quality Control: Measuring the effectiveness of quality control processes to evaluate the quality of project deliverables.
Bid Accuracy: Measuring the accuracy of project bids to evaluate the effectiveness of cost management.
Supplier Management: Measuring the effectiveness of supplier management to evaluate the effectiveness of procurement processes.
Construction Waste: Measuring the amount of construction waste generated to evaluate the effectiveness of resource management and sustainability practices.
Warranty Claims: Measuring the number and severity of warranty claims to evaluate the quality of project deliverables.
Equipment Utilization: Measuring the utilization of construction equipment to evaluate the effectiveness of resource management.
KPIs to know insights into Profit & Loss
Revenue Growth: Measuring the rate of growth in revenue over some time to evaluate the effectiveness of the company's sales and marketing strategies.
Gross Profit Margin: Measuring the percentage of revenue remaining after deducting the cost of goods sold to evaluate the company's profitability.
Operating Profit Margin: Measuring the percentage of revenue remaining after deducting operating expenses to evaluate the company's profitability.
Net Profit Margin: Measuring the percentage of revenue remaining after deducting all expenses, including taxes and interest, to evaluate the company's profitability.
Return on Investment (ROI): Measuring the return on investment in a particular project or initiative to evaluate its effectiveness.
Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA): Measuring a company's profitability by subtracting operating expenses from revenue and adding back depreciation and amortization expenses.
Cost of Goods Sold (COGS): Measuring the direct costs of producing goods or services to evaluate the effectiveness of cost management.
Operating Expenses: Measuring the indirect costs of running a business, including rent, salaries, and utilities, to evaluate the effectiveness of cost management.
Fixed Costs: Measuring the costs that remain constant regardless of the level of production or sales to evaluate the effectiveness of cost management.
Variable Costs: Measuring the costs that vary with the level of production or sales to evaluate the effectiveness of cost management.
Break-Even Point: Measuring the point at which a company's total revenue equals its total costs to evaluate the effectiveness of cost management.
Cash Flow: Measuring the inflow and outflow of cash over some time to evaluate the company's liquidity and ability to pay its bills.
Accounts Receivable Turnover: Measuring the rate at which a company collects payments from customers to evaluate the effectiveness of credit and collections policies.
Inventory Turnover: Measuring the rate at which a company sells and replaces its inventory to evaluate the effectiveness of inventory management.
Debt-to-Equity Ratio: Measuring the company's level of debt compared to its equity to evaluate its financial leverage and risk.
Return on Equity (ROE): Measuring the rate of return on the company's equity investment to evaluate its financial performance.
KPIs to know insights into Administration
Employee Turnover Rate: Measuring the rate at which employees leave the company to evaluate the effectiveness of talent management and employee satisfaction.
Absenteeism Rate: Measuring the percentage of employees who are absent from work on a given day to evaluate the effectiveness of attendance policies and employee satisfaction.
Time to Fill Open Positions: Measuring the time it takes to fill a vacant position to evaluate the effectiveness of recruitment and hiring processes.
Employee Productivity: Measuring the output of employees over some time to evaluate the effectiveness of performance management and employee engagement.
Training and Development Cost: Measuring the cost of employee training and development programs to evaluate the effectiveness of talent management and employee engagement.
Budget Variance: Measuring the difference between budgeted and actual expenses to evaluate the effectiveness of budgeting and cost management.
Supplier Performance: Measuring the performance of suppliers in terms of quality, delivery, and cost to evaluate the effectiveness of supplier management.
Procurement Cost Savings: Measuring the amount of cost savings achieved through procurement activities to evaluate the effectiveness of procurement strategies.
IT Systems Uptime: Measuring the amount of time IT systems are operational to evaluate the effectiveness of IT infrastructure management.
IT Help Desk Response Time: Measuring the time it takes to respond to IT help desk requests to evaluate the effectiveness of IT service management.
Facilities Maintenance Cost: Measuring the cost of maintaining facilities and equipment to evaluate the effectiveness of maintenance management.
Energy Consumption: Measuring the amount of energy consumed over some time to evaluate the effectiveness of energy management and sustainability efforts.
Environmental Impact: Measuring the company's impact on the environment, such as carbon emissions or waste production, to evaluate the effectiveness of sustainability efforts.
Customer Satisfaction: Measuring the satisfaction of customers with the company's products or services to evaluate the effectiveness of customer service and marketing strategies.
Sales Growth: Measuring the rate of growth in sales over some time to evaluate the effectiveness of sales and marketing strategies.
Profit Margin: Measuring the percentage of revenue remaining after deducting all expenses, including taxes and interest, to evaluate the company's profitability.
KPIs to know insights into Business Development
Customer Acquisition Cost (CAC): Measuring the cost of acquiring a new customer to evaluate the effectiveness of sales and marketing strategies.
Conversion Rate: Measuring the percentage of prospects that become customers to evaluate the effectiveness of sales and marketing strategies.
Sales Pipeline Value: Measuring the total value of all deals in the sales pipeline to evaluate the potential revenue for the company.
Sales Cycle Length: Measuring the amount of time it takes to close a sale to evaluate the effectiveness of sales processes.
Average Deal Size: Measuring the average value of a closed deal to evaluate the effectiveness of sales and marketing strategies.
Customer Lifetime Value (CLV): Measuring the total value of a customer over the lifetime of their relationship with the company to evaluate the effectiveness of customer retention and loyalty strategies.
Lead Response Time: Measuring the time it takes to respond to a lead to evaluate the effectiveness of lead management processes.
Market Share: Measuring the percentage of total market sales a company holds to evaluate its position in the market.
Return on Investment (ROI): Measuring the return on investment for business development activities to evaluate their effectiveness.
Brand Awareness: Measuring the level of awareness and recognition of the company's brand to evaluate the effectiveness of marketing strategies.
Website Traffic: Measuring the number of visitors to the company's website to evaluate the effectiveness of online marketing strategies.
Social Media Engagement: Measuring the level of engagement with the company's social media accounts to evaluate the effectiveness of social media marketing strategies.
Net Promoter Score (NPS): Measuring the likelihood of customers recommending the company to others to evaluate the effectiveness of customer service and overall customer satisfaction.
Partnership/Alliance Effectiveness: Measuring the effectiveness of partnerships and alliances to evaluate their impact on the company's growth and revenue.
New Product/Service Launch Success: Measuring the success of new product or service launches to evaluate their impact on the company's growth and revenue.
Strategic Planning Execution: Measuring the successful execution of the company's strategic plans to evaluate the effectiveness of its overall business development strategy.
KPIs to know insights into Consulting
Utilization Rate: Measuring the percentage of billable hours consultants spend working on client projects to evaluate productivity.
Revenue Per Consultant: Measuring the average revenue generated per consultant to evaluate profitability.
Client Satisfaction Score: Measuring client satisfaction with the consulting services provided to evaluate the effectiveness of consulting engagements.
Client Retention Rate: Measuring the percentage of clients who continue to work with the consulting firm to evaluate client loyalty and satisfaction.
Time to Staff: Measuring the amount of time it takes to staff a project to evaluate efficiency and productivity.
Employee Turnover Rate: Measuring the percentage of employees who leave the consulting firm to evaluate employee satisfaction and retention efforts.
Profit Margin: Measuring the difference between revenue and expenses to evaluate profitability.
Employee Utilization: Measuring the percentage of non-billable time employees spend on administrative tasks to evaluate productivity.
New Business Revenue: Measuring the revenue generated from new business to evaluate the effectiveness of sales and marketing efforts.
Average Engagement Size: Measuring the average value of a consulting engagement to evaluate the effectiveness of sales and marketing strategies.
Referral Rate: Measuring the percentage of new business generated from client referrals to evaluate client satisfaction and loyalty.
Sales Cycle Length: Measuring the amount of time it takes to close a sale to evaluate the effectiveness of sales processes.
Marketing Campaign ROI: Measuring the return on investment for marketing campaigns to evaluate their effectiveness.
Employee Training and Development: Measuring the percentage of employees who receive training and development opportunities to evaluate employee satisfaction and retention efforts.
Diversity and Inclusion Metrics: Measuring the diversity and inclusion of the consulting firm's employees and leadership to evaluate the effectiveness of diversity and inclusion initiatives.
Project Profitability: Measuring the profitability of individual consulting projects to evaluate the effectiveness of project management and resource allocation.
KPIs to know insights into Education
Student Enrollment Rate - Measures the number of students enrolled in educational programs.
Student Retention Rate - Measures the percentage of students who continue their studies from one year to the next.
Graduation Rate - Measures the percentage of students who complete their educational program.
Student Achievement Test Scores - Measures the academic performance of students.
Teacher Retention Rate - Measures the rate at which teachers leave their jobs.
Teacher-to-Student Ratio - Measures the number of teachers for each student in the educational program.
Average Class Size - Measures the average number of students in each class.
Student Absenteeism Rate - Measures the percentage of students who are absent from school.
Dropout Rate - Measures the percentage of students who drop out of school before completing their education.
Education Expenditure per Student - Measures the amount of money spent on each student for education.
Education Budget Allocation - Measures the allocation of budget for education at different levels.
Education Infrastructure Quality - Measures the quality of educational infrastructure and facilities.
Teacher Training and Professional Development - Measures the investment in teacher training and professional development.
Parent and Community Involvement - Measures the level of involvement of parents and community in education.
Education Technology Integration - Measures the integration of technology in education.
Career and College Readiness - Measures the preparedness of students for their future careers and higher education.
KPIs to know insights into Healthcare
Patient Satisfaction Score - Measures patient satisfaction with healthcare services.
Average Length of Stay - Measures the average length of time patients spend in the hospital.
Readmission Rate - Measures the rate at which patients are readmitted to the hospital within a specified period.
Mortality Rate - Measures the rate at which patients die within a specified period.
Patient Wait Time - Measures the amount of time patients wait to receive medical attention.
Hospital Acquired Infection Rate - Measures the rate at which patients acquire infections while in hospital.
Physician Productivity - Measures the efficiency and productivity of physicians.
Bed Occupancy Rate - Measures the percentage of hospital beds that are occupied.
Average Emergency Room Wait Time - Measures the amount of time patients wait in the emergency room.
Revenue Per Patient - Measures the revenue generated by each patient.
Cost Per Patient - Measures the cost incurred for treating each patient.
Prescription Fill Rate - Measures the percentage of prescriptions that are filled by patients.
Health Outcomes - Measures the health outcomes of patients.
Staff Turnover Rate - Measures the rate at which staff leaves the healthcare organization.
Appointment No-show Rate - Measures the rate at which patients fail to show up for appointments.
Preventive Care Compliance Rate - Measures the percentage of patients who comply with preventive care measures.
KPIs to know insights into Quality Assurance
Customer Satisfaction Score - Measures customer satisfaction with products or services.
Defect Rate - Measures the rate of defective products or services.
First Pass Yield - Measures the percentage of products or services that pass quality inspection on the first attempt.
Cycle Time - Measures the time taken to complete a product or service cycle.
Downtime - Measures the amount of time production is stopped due to maintenance or equipment failure.
Scrap Rate - Measures the percentage of unusable materials produced during production.
Supplier Performance - Measures the quality of materials and services received from suppliers.
Process Capability - Measures the ability of a process to produce products or services within specification limits.
Warranty Claims - Measures the number of warranty claims made by customers.
Productivity Rate - Measures the efficiency and productivity of employees.
Employee Turnover Rate - Measures the rate at which employees leave the organization.
Training Hours per Employee - Measures the number of training hours per employee.
Safety Incident Rate - Measures the rate of safety incidents that occur in the workplace.
Compliance Rate - Measures the level of compliance with regulatory requirements and standards.
Cost of Quality - Measures the cost incurred due to poor quality products or services.
Root Cause Analysis - Measures the process of identifying the underlying causes of quality issues and implementing corrective actions.
KPIs to know insights into Product Management
Time-to-Market - Measures the time taken to develop and launch a new product.
Product Adoption Rate - Measures the rate at which customers adopt a new product.
Customer Lifetime Value - Measures the lifetime value of a customer to the organization.
Net Promoter Score - Measures customer loyalty and satisfaction.
Churn Rate - Measures the rate at which customers stop using a product.
Market Share - Measures the percentage of the market share held by the organization.
Return on Investment - Measures the return on investment for product development and launch.
Product Cost - Measures the cost of developing and producing a product.
Gross Margin - Measures the difference between the revenue and cost of goods sold.
Sales Volume - Measures the total number of units sold.
Average Selling Price - Measures the average price of a product sold.
Customer Acquisition Cost - Measures the cost of acquiring a new customer.
Customer Retention Rate - Measures the rate at which customers continue using a product.
Feature Adoption Rate - Measures the rate at which customers adopt new product features.
Product Development Budget - Measures the budget allocated for product development.
Product Performance - Measures the performance of a product in terms of reliability, durability, and functionality.
KPIs to know insights into Inventory
Stock Turnover Ratio - Measures the number of times inventory is sold and replaced in a given period.
Inventory Accuracy - Measures the accuracy of inventory records and physical inventory.
Carrying Cost of Inventory - Measures the cost of holding inventory including storage, handling, and insurance.
Gross Margin Return on Investment (GMROI) - Measures the profitability of inventory investments.
Stock-Out Rate - Measures the rate at which inventory is out of stock and unavailable to customers.
Obsolete Inventory Ratio - Measures the percentage of inventory that is obsolete or no longer useful.
Days Sales of Inventory (DSI) - Measures the number of days it takes to sell inventory.
Lead Time - Measures the time taken to receive inventory from suppliers.
Backorder Rate - Measures the percentage of customer orders that cannot be fulfilled due to a lack of inventory.
Stock-to-Sales Ratio - Measures the amount of inventory relative to sales.
Inventory Shrinkage Rate - Measures the percentage of inventory lost or stolen.
Customer Order Cycle Time - Measures the time taken to fulfill customer orders.
Reorder Point - Measures the minimum level of inventory at which a reorder is triggered.
Safety Stock - Measures the extra inventory held to prevent stockouts due to unexpected demand or supply chain disruptions.
Inventory Write-off Rate - Measures the percentage of inventory that is written off due to damage or loss.
Inventory Turnover - Measures the rate at which inventory is sold and replaced in a given period.
KPIs to know insights into Research
Research and Development (R&D) Expenditure - Measures the amount of money invested in research and development activities.
Return on Investment (ROI) - Measures the return on investment for research activities.
Research Output - Measures the number of research papers or patents produced by the organization.
Citation Impact - Measures the impact of research papers based on the number of citations received.
Time-to-Market - Measures the time taken to bring a product or innovation to the market.
Collaboration Index - Measures the level of collaboration between researchers within and outside the organization.
Innovation Index - Measures the level of innovation and creativity within the organization.
Research Funding - Measures the amount of funding received from external sources for research activities.
Intellectual Property (IP) Portfolio - Measures the number and value of patents, trademarks, and copyrights owned by the organization.
Research Quality - Measures the quality and significance of research outputs.
Research Staff Productivity - Measures the productivity of research staff in terms of output per employee.
Knowledge Transfer - Measures the transfer of knowledge and technology from research activities to commercial applications.
Research Reputation - Measures the reputation of the organization in the research community.
Research Diversity - Measures the diversity of research topics and disciplines within the organization.
Research Impact - Measures the impact of research activities on the industry, society, and the environment.
Research Collaboration ROI - Measures the return on investment for collaborative research activities with external partners.
KPIs to know insights into Customer Relations and Feedback
Customer Satisfaction Score (CSAT) - Measures customer satisfaction with products or services.
Net Promoter Score (NPS) - Measures customer loyalty and likelihood to recommend the organization.
Customer Effort Score (CES) - Measures the ease of customer interactions with the organization.
Customer Retention Rate - Measures the rate at which customers continue to use products or services.
Customer Lifetime Value (CLV) - Measures the value of a customer to the organization over their lifetime.
First Response Time - Measures the time taken to respond to customer inquiries or issues.
Average Handle Time - Measures the time taken to resolve customer inquiries or issues.
Call Abandonment Rate - Measures the percentage of customers who hang up before reaching a customer service representative.
Customer Complaint Resolution Time - Measures the time taken to resolve customer complaints.
Social Media Engagement - Measures the level of engagement with customers on social media platforms.
Online Reviews and Ratings - Measures customer satisfaction and feedback on online review platforms.
Customer Feedback Volume - Measures the volume of customer feedback received by the organization.
Customer Feedback Sentiment - Measures the sentiment of customer feedback, positive or negative.
Customer Service Costs - Measures the cost of providing customer service and support.
Customer Service Quality - Measures the quality of customer service provided by the organization.
Customer Service Improvement Rate - Measures the rate of improvement in customer service based on feedback and metrics.
KPIs to know insights into Market Research
Market Size - Measures the size of the market in terms of revenue or sales volume.
Market Share - Measures the percentage of the market captured by the organization.
Customer Segmentation - Measures the breakdown of customers into different segments based on demographics or behaviors.
Customer Acquisition Cost (CAC) - Measures the cost of acquiring new customers.
Customer Lifetime Value (CLV) - Measures the value of a customer to the organization over their lifetime.
Competitive Analysis - Measures the strengths and weaknesses of competitors in the market.
Brand Awareness - Measures the level of awareness and recognition of the organization's brand.
Product or Service Awareness - Measures the level of awareness and recognition of the organization's products or services.
Market Trends - Measures the current and future trends in the market.
Pricing Strategy - Measures the effectiveness of the organization's pricing strategy in the market.
Market Saturation - Measures the level of market saturation or demand for the organization's products or services.
Customer Churn Rate - Measures the rate at which customers stop using the organization's products or services.
Customer Satisfaction - Measures customer satisfaction with products or services in the market.
Net Promoter Score (NPS) - Measures customer loyalty and likelihood to recommend the organization.
Product or Service Differentiation - Measures the degree of differentiation of the organization's products or services from competitors.
Market Entry Strategy - Measures the effectiveness of the organization's strategy for entering new markets.
KPIs to know insights into Pharma
Clinical Trial Success Rate - Measures the success rate of clinical trials for new drugs or treatments.
Time-to-Market - Measures the time taken to bring a new drug or treatment to market.
Sales Revenue - Measures the revenue generated from sales of drugs or treatments.
Market Share - Measures the percentage of the market captured by the organization.
Return on Investment (ROI) - Measures the return on investment for research and development activities.
Research and Development (R&D) Expenditure - Measures the amount of money invested in research and development activities.
Intellectual Property (IP) Portfolio - Measures the number and value of patents, trademarks, and copyrights owned by the organization.
Drug Pipeline - Measures the number and potential value of drugs or treatments in the organization's development pipeline.
Regulatory Compliance - Measures the organization's compliance with regulatory requirements for drug development and distribution.
Drug Safety and Efficacy - Measures the safety and efficacy of the organization's drugs or treatments.
Prescription Volume - Measures the volume of prescriptions for the organization's drugs or treatments.
Physician Satisfaction - Measures the satisfaction of physicians with the organization's drugs or treatments.
Patient Adherence - Measures the degree to which patients adhere to prescribed drug regimens.
Customer Service Quality - Measures the quality of customer service provided by the organization.
Net Promoter Score (NPS) - Measures customer loyalty and likelihood to recommend the organization.
Employee Productivity - Measures the productivity of employees involved in drug development, sales, and distribution.
KPIs to know insights into E-commerce
Conversion Rate: percentage of website visitors who make a purchase
Average Order Value: average amount spent per order
Customer Acquisition Cost: cost of acquiring a new customer
Customer Lifetime Value: total value a customer brings to a business over their lifetime
Repeat Customer Rate: percentage of customers who make more than one purchase
Cart Abandonment Rate: percentage of customers who add items to their cart but do not complete the purchase
Traffic Sources: where website visitors are coming from (e.g. search engines, social media, direct)
Bounce Rate: percentage of visitors who leave the website after viewing only one page
Average Session Duration: average time a visitor spends on the website
Return on Investment: profitability of marketing campaigns
Inventory Turnover: how quickly a business sells and replenishes its inventory
Gross Profit Margin: percentage of revenue that is profit after subtracting the cost of goods sold
Net Promoter Score: the measure of customer satisfaction and loyalty
Customer Reviews: feedback from customers about their experiences with the business
Mobile Traffic: percentage of website visitors who access the site from a mobile device
Social Media Engagement: level of interaction and interest from customers on social media platforms.
KPIs to know insights into Retail Store
Sales per Square Foot: revenue generated by the store per square foot of retail space
Conversion Rate: percentage of store visitors who make a purchase
Average Transaction Value: average amount spent per customer transaction
Foot Traffic: number of visitors to the store
Customer Retention Rate: percentage of customers who return to the store for a subsequent purchase
Inventory Turnover: how quickly a store sells and replenishes its inventory
Gross Margin: percentage of revenue that is profit after subtracting the cost of goods sold
Average Customer Wait Time: average time customers wait in line to checkout or for assistance
Employee Turnover Rate: percentage of employees who leave the store within a certain period
Return on Investment: profitability of marketing campaigns and other investments
Customer Satisfaction: the measure of how satisfied customers are with their experience at the store
Store Layout Efficiency: how effectively the store layout and design facilitate customer flow and browsing
Staff Productivity: the measure of how productive and efficient employees are during their work hours
Online-to-Store Conversion Rate: percentage of customers who buy online and pick up in-store
Customer Reviews: feedback from customers about their experiences with the store
Promotional Effectiveness: the measure of how effective promotions and discounts are at driving sales.
